Frequently Asked Questions
Everything you need to know about shopping Matilda Jane.
How do I determine the right size for my child?
We provide a comprehensive size chart on each product page. Our designs often feature adjustable elements like elastic waistbands and tie-straps to ensure a comfortable fit as your little one grows.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
When will my order ship?
Standard orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
How should I care for my Matilda Jane garments?
To keep your pieces looking whimsical and bright, we recommend machine washing on a cold, gentle cycle with like colors and laying flat to dry or tumble drying on low.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery timelines vary depending on the destination and will be calculated at checkout.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is confirmed, we are unable to make changes or cancellations. Please double-check your cart and address before finalizing your purchase.